About GreyAspect

Enterprise IT, made accessible

We're a security-first managed service provider built by people who spent years defending enterprises — now protecting the businesses that can't afford to be the next headline.

Our Story

Built by defenders, for businesses that need defending

GreyAspect started when our founding team — former SOC analysts, penetration testers, and incident responders — kept seeing the same pattern: small and medium businesses getting hit with enterprise-grade attacks, but protected by IT generalists who had never responded to a real breach. The ransomware that takes down a law firm uses the same tools that target Fortune 500 companies. The difference is that an SMB rarely survives the aftermath.

We built GreyAspect to close that gap. Not by selling fear, but by bringing the security expertise we developed in enterprise environments to businesses that need it most — with the managed IT services to keep everything running day to day.

Today we protect over 500 businesses across healthcare, legal, manufacturing, and professional services. Zero client data breaches. Not because we've been lucky — because security is what we do, not something we bolt on.

How We Work

What engagement looks like

Clear steps, no surprises. We set expectations upfront so you know exactly what you're getting.

01

Security assessment

We review your environment, identify gaps, and prioritise by actual business risk — not fear.

02

Roadmap & agreement

A clear plan with scope, SLAs, and pricing. No surprise add-ons after you sign.

03

Onboarding & baseline

We deploy monitoring, document your systems, and establish a security baseline within the first two weeks.

04

Ongoing partnership

24/7 monitoring, quarterly reviews, and a direct line to people who know your environment.

Our Values

What we stand for

Security first, always

Every recommendation passes a security test before a cost test. We would rather lose a deal than put a client in a vulnerable position.

Plain language, no jargon

You should understand what we are doing and why. We explain risk in terms of your business, not acronyms.

Accountability over excuses

When something goes wrong, we own it and fix it. Our team has responded to real breaches — we know what ownership looks like.

Our Team

The people behind your protection

Security professionals and IT engineers who've worked the front lines — now dedicated to your business.

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Alex Mercer

Founder & CEO

Former SOC lead with 15 years in enterprise cyber defence. Started GreyAspect after seeing the same ransomware playbook hit SMBs that lacked enterprise-grade protection.

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Jordan Reyes

Director of Security Engineering

Penetration tester and incident responder turned MSP architect. Designs security programmes that work for businesses without dedicated security teams.

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Sam Okonkwo

Head of Client Success

Bridges the gap between technical teams and business owners. Ensures every client knows their security posture — and what to prioritise next.

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Certifications & Partnerships

Backed by the best

Relevant certifications and vendor partnerships that give our clients direct escalation paths and priority support.

Microsoft PartnerCisco PartnerCrowdStrike PartnerCompTIA / CISSP
Let's Talk

Don't wait for a breach to take security seriously

Get a security assessment from a team that's defended against the threats targeting your industry — and discover what enterprise-grade protection looks like for your business.

No lock-in contracts

Stay because you want to — not because you're trapped.

Cyber liability consultation

Included with every engagement, at no extra cost.

First response under 15 minutes

Real engineers, not an automated ticket queue.